US - Target Customer Service Jobs - USA

All About Job

Job Responsibilities: Customer Care Executive

Salary : $20/Hour

Company: Target 

Location: Columbia, South Carolina

Educational requirements: Bachelor Degree

Full Job Description
About the company

Target Companies is at the forefront of the revolution in retail. With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national strength, deep roots in the communities we serve, and a team that has passion for food and delivering great service.

Target is one of the largest retail employers, providing approximately 300,000 jobs across 2,200 stores, 22 distribution centers, 20 food and beverage plants and various support offices. We operate in 34 states and the District of Columbia under the Target banner, as well as Safeway, Tom Thumb, Jewel Osco, Shaw’s and many more recognizable names.

What you will be doing

Are you a highly motivated individual who can create a positive customer experience, by providing professional and efficient telephone support for inquiries, problem resolution, special orders, and process improvement recommendations? Would you like to be a part of one of the most critical business units in our company?

The Customer Support Center located in Northwest Phoenix (27th and 101) is hiring industry leading Customer Service Representatives!! This position is full-time with 2-days off together- always!

**This position is currently a fully remote position with a minimum expectation of working in office once per month**

Main responsibilities

Responsible for problem resolution including identifying and diagnosing customer issues and inquires
Receive and respond to incoming customer communication through phone, email, social media, online ordering and written correspondence
Provides first level assistance with PC and mobile device troubleshooting
What we are searching for

We believe the successful candidate has these qualifications and experience:

Critical listening skills combined with patience and genuine empathy
Ability to clearly assess a situation and initiative to improve the customer experience
Confident performing under pressure in a fast-paced environment
Effective execution of Customer Service skills
Intermediate to advanced PC skills using: Microsoft Windows, Office Suite, Web-based applications and multiple Internet browsers
Strong verbal and written communication
Time and attendance are role critical
Minimum High School Diploma/GED
What it is like at Target?

Target Culture Principles

Compassion : We always treat each other with kindness and respect
Team : We always support and recognize each other
Inclusive : We always value everyone’s perspective
Learning : We always strive to grow and develop ourselves and others
Competitive : We always act with integrity to win over the customer
Ownership : We always take actions to drive our success

Top 10 Tips for Interview

1. Keep your mind and body, relax.
2. Never try to give a long answer to an interview question. Keep your answer short and effective.
3. If you don't know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words "Sorry Sir/Ma'am, I do not know the answer".
4. Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
5. Take the permission from the interviewer before going inside the interview room by saying "May I come in Sir/Madam?”.
6. Do not shake your leg and hand again and again.
7. Your clothes should be neat and clean.
8. If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer "I am not comfortable in English/Hindi. Sir, Can I give the answer in 'your comfortable language'". Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
9. How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
10. Before leaving the room. You should say 'Thank you to your interviewer'

Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

1. Company always wants you to be on time and you should be.
2. Take less leave from the office.
3. Focus on your work and try to learn more.
4. Speak from your work not for your mouth.
5. Keep on trying to get new things from your seniors, regarding your profile.
6. Raise your point but only then when you are 100% sure about your point.
7. Never hurry because haste makes waste.
8. For earning some extra points than others. Just play out of your comfort zone.
9. Always respect your seniors.
10. Learn from mistakes made by you and others and do not try to repeat them.

Some Common Interview Question You Could Be Asked

1. Tell me about yourself or describe yourself or give your introduction?
2. Why are you leaving your current company?
3. How will you take our company ahead from here with the help of your work?
4. Are you comfortable with our company working timing?
5. Why should we hire you for this position?
6. How much do you expect as a salary?

Answers should be given below.

Introduction:

1. My name is ‘NAME’,
2. I have done ‘QUALIFICATION’,
3. I am from ‘Location’,
4. Currently I am working in ‘Company Name’ “Ignore if fresher”
5. My current position is ‘Position Name’ “Ignore if fresher”
6. I am working on ‘Project Name’ “Ignore if fresher”

1. Why are you leaving your current company?

Answer: There are some reasons for leaving my company

1. The main reason is salary. I am not getting that much what I deserve.
2. Environment: not as much as good to learn new things.
3.  Seniors are not so supportive.

Why USA is a Good Place to Work on for Foreigners

1. Money (Most Important Reason):

As we all know 99.99% people do jobs only because of money and in America (USA) the monthly average salary is $5500. A graph is given below to understand easily.

1. Safety in USA:

If you live in America then you can say that you are one of those peoples in the world, which is the safest in this planet. 

Educational Qualification:

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.

Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required:

Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

• Document – Qualifications certificate with mark sheets.
• Passport size Photographs
• Signature

How to apply:

1. All the eligible candidates can apply for This Job as mentioned below
2. Read official notification carefully From the Official Website.
3. Read Notification Carefully Before Apply.
4. Fill The Application Form (Link Is Given Below)
5. Attach Required Document and Passport Size Photo with Signature.
6. Then Submit. Done.

Apply – https://corporate.target.com/careers